FAQ
Explore
Freight free for NZ orders over $15
Freight free for International orders over $25
If the goods you receive are faulty, we will replace those goods, if they are returned to our warehouse within 30 days of purchase. After 30 days returns and refunds are subject to manufacturers warranty.
Privacy
The privacy of your customer data, orders and credit cards are important to us. We will not disclose or sell your customer data to any third party.
Credit Card Policy
Credit card details are not stored anywhere on our servers nor in our premises. Your credit card details are processed in real time by an independent payment gateway authorised by our bank, using secure encryption.
Delivery Times
We will process your order within 1 business day following payment in cleared funds. Payment by online banking cannot be checked until the next business day. We will send you an email notifying you when your order has been shipped. Please allow up to 5 days for delivery domestically as it is sent via NZ Post, or 12 days if sent internationally.